Studio Policies

General Studio Policies

• Clients must be 18 years or older.*   
• Children may not be left unattended in the reception area. Children are not permitted in the studio area under any circumstances.
• Please notify the instructor prior to class of any known injuries or physical limitations.
• PREGNANCY: You MUST notify the instructor PRIOR to class if you are expecting. In addition, you MUST confirm that your doctor has “cleared” you for exercise. 
• All classes are taken barefoot or with sticky stocks. 
• Outdoor shoes are not permitted in the studio. Clean indoor sneakers may be worn for those who require them for exercise. 
• Please register for class in advance. Walk-ins are welcome as long as there is room in the class!

* Clients that are at least 16 years of age may attend class with written permission and a signed waiver from their parent or guardian. Exceptions are made for children under 16 years of age, but the parent must receive prior approval from the studio owner for the specific class they plan to attend with their child. With approval, the parent or guardian must also participate in the class, a separate waiver will be required. Please note student pricing is only available for individuals age 16 and above. See Purchase Policies for more information. 

Inclement Weather Policies

• If you are signed up for a class and can’t make it due to inclement weather and/or school delays, please let us know via email (connect@breatherhinebeck.com) before class begins and we will make sure you get your class back! We recognize that you may be experiencing different weather than us. Please provide us with as much notice as possible and we will do the same!
• In the event that Breathe cancels a class, all individuals that are signed up in advance will automatically receive that class back! Signing up in advance for the classes that you plan to attend will ensure that we will reach out to you individually of any schedule changes. We will do our best to contact you via mobile, text and/or email.

** We kindly ask that you check the schedule regularly (regardless of weather, but especially during winter months), especially if you are not signed up because we have no way of knowing that you are planning to come. We will also do our best to post updates on Instagram and/or Facebook.

Purchase Policies

• There is a 12-hour cancellation policy for all classes. Classes not cancelled prior to 12 hours of scheduled class time will not be issued a refund.
• Classes may not be transferred and/or shared between clients.
• Class Sessions (e.g. Ballet 5-week session) must be purchased in advance of the start of the session. These class sessions will be paid for in full and there will be no refunds for missed classes.
  • Classes in the session may not be transferred and/or shared between clients.
  • Class sessions cannot be paid for using current class packages.
  • You must attend the class session day that you signed up for.

  • Make-up Class Option: If you cannot make it to your class and there is room in the other session occurring during the same time period, you may be able to make-up your class based on availability. You must email connect@breatherhinebeck to request the make-up class in advance of your missed class. Please limit to one make-up class per session. Also, make-up classes will not carry over into future sessions. In other words, if you miss the last class in the session, there will be no make-up options for that session. Please understand that the administration involved to run these classes and track make-ups is hard to manage.

• Class Packages (5 Pack, 10 pack and the Unlimited Month Package) may be suspended for up to six months with documentation provided by a medical physician, physical therapist or chiropractor. There will be no refunds.
• Unlimited AutoPay ($160 per month) may be suspended for up to six months with documentation provided by a medical physician, physical therapist or chiropractor. This membership may be cancelled at any time. All suspension and cancellation requests must be received in writing. It may take up to 5 business days for processing a suspension, but we will do our best to process it as soon as we can. There will be no refunds.
• Six-month memberships may be suspended once during the membership. The suspension will only be permitted with documentation provided by a medical physician, physical therapist or chiropractor and will expire after 3 months from the start of the suspension. It may take up to 5 business days to process a suspension, but we will do our best to process it as soon as we can. There will be no refunds or cancellations with this membership.
• Suspensions and cancellations of memberships must be received in writing at least 15 days before the next billing date, otherwise, it may be cancelled on the next billing date. We will do our best to process these requests quickly.
• Student packages can only be purchased in-person at the studio. A valid student I.D. must be presented at the time of purchase. If you are not a college student and are a full-time student (e.g. high school student) you must have a valid form of identification that includes your name and date of birth.

“No Show” Policy (In-Studio Classes)

• Please note that if you simply don’t show up to class, you will be assessed a “no-show” fee in the amount of $15 (which will be in addition to cost of the class if it’s a drop-in or losing a class from your class package).
• Unlimited monthly members will be assessed a $20 fee for “no show”.
• If you take the time to “late cancel” (less than 12 hours before class) you will not be assessed the “no show” fee, but please note that you will lose one class from your package or the cost of the class if it is a drop-in.